Work at NCAN

Current Openings:

Membership Director - posted Sept. 20, 2017

Member Services Associate - posted Sept. 20, 2017

Advocacy Associate - posted Sept. 1, 2017


Membership Director

The membership director leads NCAN’s work (1) to serve and retain current members and (2) to increase adoption of effective college access and success services for underrepresented students by higher education institutions and K-12 schools.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Develop and oversee execution of a comprehensive membership plan to serve, retain and recruit NCAN members through professional development, services and networking.
  2. Create and lead a cross-sector engagement plan to foster relationships with higher education and K-12 schools to promote adoption of effective college access and success services. Identify and share challenges and good examples through relevant channels.
  3. Maintain and expand the NCAN membership through (1) oversight of the annual membership cycle and recordkeeping and (2) analysis of important trends such as new member recruitment and acceptance, member engagement and satisfaction, and member renewal. Regularly report analytics to NCAN colleagues, board of directors, and membership.
  4. Manage related grant-funded projects as assigned.
  5. Supervise relevant staff members including the Member Services Associate.
  6. Write regular articles for NCAN’s blog and newsletters and share knowledge about NCAN’s members and students.
  7. Represent NCAN externally as needed.
  8. Other duties as assigned.

EDUCATION, JOB KNOWLEDGE AND EXPERIENCE REQUIREMENTS

This position requires at least seven years of experience related to NCAN’s mission of ensuring college access and success for students traditionally underrepresented in higher education. Supervisory experience and professional interaction with nonprofit organizations, higher education institutions, and high schools or school districts is preferred. A bachelor’s degree is required.

This position also requires in-depth knowledge of Microsoft Office Products (Word, Excel, Outlook and PowerPoint); excellent written and oral communication skills, interpersonal skills, and organizational skills; and a valid in-state driver’s license for local travel. The individual in this position must be able to independently make strategic decisions, generate innovative ideas and solutions, and multitask to accommodate a wide variety of tasks and regularly changing activities.

CONTACT WITH OTHERS

The Membership Director must be able to work with and around others from a myriad of backgrounds and on a daily basis. Those people include, but are not limited to, employees of all levels within the organization, NCAN Board members, NCAN members, school and community leaders, consultants, policymakers, government officials and vendors.

CONFIDENTIAL DATA

NCAN employees have access to sensitive and confidential information, and are trusted to maintain these files and documents properly. These documents include, but are not limited to, financial information, grantee information and other business related material. Failure to safeguard this information could result in a loss of trust and reputation internally and externally.

COMPENSATION AND TIMELINE

This position is full-time and includes NCAN’s benefits package. The position is located at NCAN's Washington, DC, office and available immediately. Remote employment will not be considered. Salary commensurate with experience.

The position is open until filled, but applications received before October 6, 2017, will receive priority consideration.

Interested candidates should send a resume and cover letter to:

Sara Melnick, Deputy Director
National College Access Network
1001 Connecticut Avenue NW, Suite 300
Washington, DC 20036
Email: hr@collegeaccess.org


Member Services Associate

The member services associate provides NCAN members with support to help more underrepresented students enter and complete higher education. He/she also contributes to maintaining and expanding NCAN’s membership base.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Coordinate member services, including professional development webinars, virtual learning communities/live chats, discounted services, and online resources.
  2. Write regular articles for NCAN’s blog and newsletters and share knowledge about NCAN’s members and students.
  3. Facilitate a membership advisory committee and execute other activities as needed to gather feedback on NCAN’s performance and learn more about member needs.
  4. Welcome new members and ensure that all members understand and take advantage of member benefits.
  5. Plan NCAN’s annual Spring Trainings and annual fall membership meeting.
  6. Manage specific aspects of the NCAN national conference including the annual Call for Proposal process, communication with workshop presenters, Success Gallery, and Awards of Excellence.
  7. Participate in grant projects designed to support member programs, as assigned.
  8. Represent NCAN externally as needed.
  9. Other duties as assigned.

EDUCATION, JOB KNOWLEDGE AND EXPERIENCE REQUIREMENTS

Successful candidates will have a commitment to and passion for achieving NCAN’s mission of ensuring college access and success for populations traditionally underrepresented in higher education. A Bachelor’s Degree in education, business, communications, or non-profit/governmental management and design plus 2-5 years access or success program experience is preferred. Experience with educational nonprofits is a plus.

Requires in-depth knowledge of Microsoft Office Products (Word, Excel, Outlook and PowerPoint) and familiarity with association or membership management software, online content management tools and social media and communications tools. Needs to have a valid in-state driver’s license for local travel. Must have excellent written and oral communication skills, interpersonal skills, and organizational skills. The individual in this position must be able to independently make decisions, generate innovative ideas and solutions, and multitask to accommodate a wide variety of tasks and regularly changing activities.

CONTACT WITH OTHERS

The Member Services Associate must be able to work with and around others from a myriad of backgrounds and on a daily basis. Those people include, but are not limited to, employees of all levels within the organization, NCAN Board members, NCAN members, school and community leaders, consultants, policymakers, government officials and vendors.

CONFIDENTIAL DATA

NCAN employees have access to sensitive and confidential information, and are trusted to maintain these files and documents properly. These documents include, but are not limited to, financial information, grantee information and other business related material. Failure to safeguard this information could result in a loss of trust and reputation internally and externally.

COMPENSATION AND TIMELINE

This position is full-time and includes NCAN’s benefits package. The position is located at NCAN's Washington, DC, office and available immediately. Remote employment will not be considered. Salary up to $55,000 commensurate with experience.

The position is open until filled, but applications received before October 6, 2017, will receive priority consideration.

Interested candidates should send a resume and cover letter to:

Sara Melnick, Deputy Director
National College Access Network
1001 Connecticut Avenue NW, Suite 300
Washington, DC 20036
Email: hr@collegeaccess.org


Advocacy Associate

NCAN’s new Advocacy Associate will provide support to NCAN’s federal policy work and its emerging state advocacy agenda. The Advocacy Associate’s primary goal is to contribute to the advocacy of NCAN’s policy priorities through our two streams: supporting NCAN members in their advocacy efforts at the federal and state levels and assisting the NCAN Director of Policy and Advocacy in NCAN’s federal advocacy work. The Advocacy Associate will develop resources for the use of all members, follow key federal and state policy issues for the NCAN membership, write timely communications such as blog posts or newsletter articles, support NCAN members with advocacy grants, contribute to official communications from NCAN to the executive and legislative branches, and assist in advocacy training for members. This new position is an excellent opportunity for an individual with a background working for elected officials, in community organizing, or in campaign work who is looking to transition to a mission driven organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Track and report on developing trends in federal and state advocacy related to NCAN’s advocacy agenda.
  2. Research and author official NCAN memos such as responses to Request for Comments
  3. Support NCAN members in their advocacy work through resources and trainings
  4. Coordinate resources on state higher education policy topics related to NCAN’s state advocacy agenda.
  5. Assist in grant management for NCAN state policy grantees.
  6. Manage the content on the NCAN policy webpages and action center.
  7. Represent NCAN at convenings and events as needed
  8. Work with outside vendors as needed 
  9. Other duties as assigned.

EDUCATION, JOB KNOWLEDGE AND EXPERIENCE REQUIREMENTS

Position requires a minimum of a bachelor’s degree, familiarity with advocating for an issues-based agenda at either the federal or state level, and two years of related professional experience. Top candidates will also have knowledge of or experience with college access/success issues, working with underserved students, or higher education reform issues.

Must be a team player who can work independently and manage multiple tasks simultaneously. Strong writing skills with an understanding of writing for an organizational voice is highly preferred. Grassroots advocacy experience or higher education policy experience is a plus.

Working knowledge of Microsoft Office Products (Word, Excel, Outlook and PowerPoint) is required. Experience with social media or web content management systems is a plus. Periodic travel required; must have a valid in-state driver’s license for local travel.  

CONTACT WITH OTHERS

The Advocacy Associate must be able to work with and around others from a myriad of backgrounds on a daily basis. Those people include, but are not limited to, employees of all levels within the organization, NCAN board members, NCAN members, the media, school and community leaders, consultants, policymakers, and vendors.

COMPENSATION and TIMELINE

This position is full-time and includes NCAN’s benefits package. The position is grant funded, beginning immediately and with an end date of September 30, 2019. Salary range up to $55,000 based on experience.

Applications received before September 18, 2017 will receive top priority.

Interested candidates should send a resume, cover letter, and writing sample (max. 1000 words) to:

Carrie Warick
Director of Policy and Advocacy
National College Access Network
1001 Connecticut Avenue NW, Suite 300
Washington, DC  20036
Email:  
warickc@collegeaccess.org