Resources for Helping Students with FSA ID

January 26, 2016

Throughout the fall, the members of NCAN have brought attention that the change to an FSA ID from the previous PIN to access Federal Student Aid related websites creates additional barriers to complete the FAFSA. NCAN brought these issues to the attention of Federal Student Aid. FSA has provided the following resources to aid in creation and use of the FSA ID: 

Overview of FSA ID Creation Process:

This six minute You Tube video serves as a helpful overview of the process for creating an FSA ID. FSA strongly recommends that individuals create an FSA ID before they begin their FAFSA.

This blog post offers helpful tips for setting up an FSA ID.

Additional Information on FSA ID:
 
Blog Post: Why Students and Parents Need to Create Their Own FSA IDs
 
Blog Post: Goodbye, Federal Student Aid PIN. Hello, FSA ID!
 
Resources:

What's an FSA ID and Why Do I Need One? - Send this PDF to students before they create their FSA ID, so they know what information they will need. 
 
FSA ID Digital and Social Outreach - Sample posts for social media that counselors, financial aid professionals, and others can use to educate students, parents, and borrowers about creating and using their FSA ID.
 
"Information Night" - This PowerPoint presentation was designed for counselors to use during financial aid nights and other events.

Training on FSA ID Set Up - This webinar includes a walk-through of the process to create an FSA ID. The webinar is one hour long. Here are some helpful shortcuts:

  • Linking a PIN at 6:41
  • Beginning the process to create an FSA ID (e-mail address and password) at 13:24
  • Selecting and entering challenge questions at 16:22
    Demo how to continue without verifying an e-mail address at 20:26
  • What to do if you forget your username at 26:53
  • What to do if you forget your password at 29:04
  • What to do if you forget your username, password, AND challenge questions at 33:50
  • FSA ID resources (the FSAIC phone number, StudentAid.gov/fasid link, and a link to an IFAP notice about the FSA ID) at 40:27

FSA Training Conference Presentation - This presentation was a training session from the FSA Conference for Financial Aid Professionals in December. It contains the most up-to-date information about resources to help students, parents, and borrowers. It also has a troubleshooting segment, covers enhancements based on feedback, and a Q&A segment.


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